I worked with one of the largest telecommunications company in USA. I
am trained for customer service and sales line of business which I was able to acquired my knowledge in upselling and upgrading of services, collections of payments, technical support, appointment setting and assisting customers on their billing inquiries. I also worked with a healthcare insurance company in the USA. I was trained on assisting providers on healthcare policies and reimbursement compliance with HIPAA. I am also trained to provide benefits and exclusions on healthcare plans. I was able to acquire my skills on assisting providers with claims and appeals. I also worked as a social media handler of our family food business during pandemic. I am in charge on answering inquiry, payments and delivery. I handle the promotions and social media marketing of our page.
