Proactive,Professional and Oriented Customer service with over 4 years of experience in my reputable company. Received awards and even promoted for delivering outstanding service and have consistency in surpassing the target of the client/company. I have demonstrated strong leadership skills in managing a team of administrative staff and supervising daily office operations. I have experience and quiet knowledge about billing process, providing guidance and support to the staff and setting an appointment for customer and -----------tting performance expectations and providing feedback.