Skilled in using the following tools:
• Microsoft Excel
• Microsoft Word
• Google Sheets
• Google Docs
• LaTex
Skills:
• Mathematical Proficiency: Applied a strong foundation in mathematical principles from the Bachelor of Science in Mathematics program to enhance problem-solving abilities and analytical thinking.
• Effective Communication: Leveraged excellent communication skills honed in customer service roles to articulate complex mathematical concepts clearly, facilitating collaboration with diverse audiences.
• Adaptability: Demonstrated adaptability by excelling in both the intellectually challenging environment of UP Diliman and the fast-paced, dynamic nature of customer service, showcasing resilience and versatility.
• Collaboration: Transferred collaborative skills from engaging with peers and members of an organization, UP Mathematics Club, as their Vice President at UP Diliman to the customer service realm, fostering teamwork and effective communication with colleagues and clients.
• Commitment to Excellence: Maintained a commitment to excellence both academically at UP Diliman and professionally as a customer service representative, ensuring high standards in problem-solving and service delivery.
• Social Responsibility: Integrated a sense of social responsibility cultivated at UP Diliman and as a member of UP Mathematics Club into customer service practices, recognizing the importance of positive engagement and ethical considerations in all interactions.
• Continuous Learning: Applied a proactive approach to continuous learning, adapting mathematical insights from the academic setting to enhance problem-solving and staying updated on industry trends in customer service for ongoing professional growth.
