I am a graduate of Bachelor of Science in Mathematical Sciences Major in Applied Mathematics and have a wide experience in banking. I started as Customer Sales and Service Associates, which I handle both financial and non financial customer transactions such as deposits, withdrawals, check payments, bills payments, fund transfers, account opening, file maintenance and handling customer complaints. Customer Relations Specialist which is responsible for engaging walk in customers. It’s our task to actively sell bank products and services ( Auto, Housing, Personal and Business Loans), Life and Non life Insurance. Senior Service Associate to Assistant Business Manager from 2017 to 2024. Responsible for the overall management of the branch operations and delivery of competent and timely service to all customers and including people management.