Managed day-to-day property management operations, ensuring efficient handling of tenant and owner concerns.
Coordinated maintenance requests, repairs, and vendor services to maintain property standards and tenant satisfaction.
Served as a primary point of contact for tenants, contractors, and property owners, providing timely and professional communication.
Assisted with lease administration, tenant onboarding, renewals, and documentation management.
Monitored work orders and maintenance schedules to ensure issues were resolved within established timelines.
Collaborated with property managers to improve workflows and deliver exceptional customer service.
Demonstrated strong problem-solving, conflict-resolution, and organizational skills in a fast-paced remote work environment.