Highly motivated and results-oriented professional with 4 years of combined experience in customer service, sales, IT, and e-commerce support. Proven ability to build strong client relationships, solve problems efficiently, and exceed performance targets. Demonstrated success in exceeding customer satisfaction goals and driving sales growth. Recently worked as a Chat Support Advisor for a Shopify application, providing technical assistance and troubleshooting—including basic CSS customization and front-end support. Adept at leveraging both technical knowledge and communication skills to deliver exceptional service and user experience.