Driving Brand Impact through Flawless Execution | Promotional Products Specialist | Bridging Sales Support, Operations, and Supplier Management

I am a Client Engagement Support with nearly 10 years of experience since 2016 in customer service, sales, and support roles, including 4+ years in the promotional products industry supporting U.S.-based Program Managers and distributors.

I have experience supporting apparel and hard goods orders, vendor coordination, product sourcing, pricing calculations, CRM updates, order tracking, and day-to-day support tasks to help orders move smoothly from sourcing to delivery. I also support ecommerce-related tasks such as product listings, catalog maintenance, and pricing updates.

I have experience using Salesforce, ESP, Trello, Canva, Google Workspace, Microsoft Office, ChatGPT, and Gemini. While I have not used SAGE directly, I have experience using ESP, a similar platform for product sourcing and supplier research.

I am highly organized, detail-oriented, and comfortable working U.S. business hours. I take pride in providing reliable support, staying organized, and helping teams keep projects and orders on track.