I've been in a BPO business industry 3 years until now. My first job experience which is in Verizon Telco Business account, we managed for both inside and outside part of the US on how they could purchased or used their
mobile phone such as Iphone, samsung, motorola etc. The second one which is in Vrbo, we support both guest and host for their concern on the listing as well we do outbound calls and sending follow up emails for the information they needed