5+ years in admin, customer & operations support. Skilled in email, chat, CRM, data entry, scheduling, reporting, invoicing & QuickBooks.
I help businesses stay organized, responsive, and efficient through administrative support, email and chat support, customer follow-up, CRM management, data entry, reporting, scheduling, invoicing, and back-office operations.
SOFTWARE & TOOLS
Google Workspace: Gmail, Google Docs, Sheets, Drive, Calendar
Microsoft Office: Excel, Word, Outlook
CRM & Customer Support: HubSpot, Zendesk
Accounting: QuickBooks Online, Excel
Project Management: Trello, Asana
Communication: Slack, Zoom
Design & Productivity: Canva, ChatGPT
ADMINISTRATIVE SUPPORT<8efe80624d780eba0c6493ec45140364>;Email & inbox management
Calendar & appointment scheduling
Data entry and data validation
Administrative and back-office support
CUSTOMER SUPPORT
Customer email support
Chat support
Customer inquiries and issue resolution
OPERATIONS & BACK-OFFICE SUPPORT
Inventory tracking
Order management
Invoicing and billing support
Accounts Payable / Accounts Receivable assistance
Expense tracking
Payroll assistance
Financial data entry
QuickBooks support
Excel & Google Sheets reporting
Documentation and records management
INDUSTRY EXPERIENCE
Experience supporting businesses in:
Electrical & plumbing supplies
Industrial supplies
Construction / hardware
Retail & e-commerce
Marketing
Restaurant operations
Non-profit environments
⭐ WHAT YOU CAN EXPECT FRO-----------
Reliable and organized
Detail-oriented and accurate
Professional written communication
Fast learner and adaptable to new tools
Proactive with task follow-ups
Comfortable handling confidential business information
Able to work independently with minimal supervision
Focused on long-term, dependable support
Looking for a reliable Administrative, Customer Support, or Operations professional? I’m ready to help manage your daily tasks, support your customers, keep your records organized, and make your business operations run more smoothly.
Send me a message and let’s discuss how I can support your business.
