Results-driven customer service and social media professional with 8+ years of experience in customer support, fraud analysis, administrative operations, and social media management. Skilled in handling high-volume customer interactions, managing social media content, running Meta Ads campaigns, and using tools such as Salesforce, Meta Business Suite, Canva, and CapCut. Proven ability to manage multiple tasks efficiently, maintain accurate records, and deliver strong customer support in fast-paced environments. Adaptable, detail-oriented, and eager to contribute to remote or hybrid teams.