I’m a dedicated and detail-oriented Customer Service Representative with over 5 years of experience, supporting customers via email, phone, and chat.
I’ve handled a wide range of tasks including order tracking, refunds, returns, delivery issues, and general account inquiries. I’m familiar with Amazon Seller Central and capable of navigating its tools to assist both customers and internal teams efficiently.
Currently, I’m expanding my knowledge in various Virtual Assistant niches while continuing to strengthen my daily use of tools like Google Sheets, Gmail, and basic project management platforms.
I’m a fast learner, reliable, and passionate about providing excellent service. I’m actively looking for long-term, full-time remote opportunities where I can grow while contributing value from day one.