Business Operations and E-commerce Professional with 6+ years of experience across Amazon and Shopify marketplace operations, workforce management, banking and lending, risk management, and account security. Experienced in supporting 40+ e-commerce brands across the US, Canada, and EU markets from the seller/merchant side. Strong background in workforce analytics, performance reporting, credit and property risk assessment, process improvement, and operational decision-making. Proficient in Amazon Seller Central, Shopify, NICE IEX, Microsoft Excel, eDesk, CRM platforms, and other business systems.