Experienced Virtual Assistant & Customer Relations Professional
I am a highly motivated professional and a recent Biology graduate from Mindanao State University. I offer a unique blend of high-energy retail sales experience and structured remote administrative support. With a Professional Diploma in Executive Virtual Assistance, I am fully equipped to handle the fast-paced demands of remote business operations.
Why work with me?
Proven Remote Track Record: I have successfully managed client records and handled sensitive communications via Upwork and Virtual Solutions Co.. I am comfortable working across different time zones to ensure your business never misses a beat.
Customer Support Expert: I am proficient in Zendesk and Freshdesk. I specialize in de-escalating concerns with empathy and active listening to maintain high client satisfaction.
Sales-Driven Mindset: My experience as a Sales Athlete at Nike taught me how to engage customers effectively, meet monthly targets, and represent a world-class brand with professionalism.
Technical Efficiency: I type at 50+ WPM and am highly skilled in CRM management, Microsoft Office, and Google Workspace.
Core Services I Offer:
<8efe80624d780eba0c6493ec45140364>Email, Chat, & Voice Support: Providing responsive and empathetic communication.
Administrative Support: Managing workflows, drafting reports, and maintaining accurate documentation.
CRM & Data Management: Ensuring data privacy and organized record-keeping.
Client Relations: Understanding needs and recommending solutions to drive engagement.
I am detail-oriented, tech-savvy, and ready to contribute to your team's success. Let?s connect and discuss how I can help streamline your operations!
