I am a team player and a goal keeper! Has an extensive experience in customer service with a strong communication skills in phone and in writing and can adequately provide solutions.
I'm a degree holder of Bachelor of Science in Secondary Education major in English. I've been in customer service for 6 years on different projects and has experience of virtual assistant in 6 months. I've worked in retail account, order tracking and email. I've also worked in sales campaign where upselling is required, this includes billing related issues. Lastly, I've been with an insurance servicing company, I did emails, chat support and refund processing. I was rewarded as top performer and top seller. With these experiences, I've honed my customer-facing role and I'm confident with my ability to work in a fast-pace environment.
