Experienced service desk professional with 6 years of hands-on experience providing technical support and assistance to users in fast-paced corporate environments. Proven track record of delivering high-quality customer service and resolving IT issues efficiently to minimize downtime and enhance user satisfaction. Skilled in i----------- management, problem-solving, and collaboration with cross-functional teams to deliver effective IT solutions. Strong communicator with the ability to translate technical concepts into user-friendly language. Seeking opportunities to leverage expertise in IT support to contribute to the success of a dynamic organization.
