Healthcare support professional with 6 years of experience in customer service, appointment scheduling, insurance verification, data entry, and claims management. Skilled in reviewing denied claims, preparing corrected claims, submitting appeals, and tracking unpaid accounts to support accurate and timely reimbursement. Experienced in managing high-volume inbound and outbound calls, updating patient demographics, verifying eligibility, and coordinating with providers to obtain missing orders, authorizations, and exam details. Known for strong communication, organization, and precision in fast-paced medical environments, with a consistent focus on delivering efficient, patient-centered service and maintaining smooth workflow operations.
