Executive Assistant turned Operations Manager
Operations Manager and Executive Assistant with over 3 years of experience supporting business operations across maintenance, cleaning, short term rental property management, and UK residential lettings.
Managed operations for portfolios of more than 300 short-term rental properties, supporting property management companies, directly managed portfolios, and property owners while coordinating thousands of maintenance requests annually.
Experienced in executive support, team leadership, vendor management, and finance administration, including quote and invoice creation, invoice reconciliation, and financial reporting in Xero and QuickBooks Online.
Builds internal reporting tools and dashboards that turn operational data into clear reports for leadership. Reliable, organised, and comfortable managing multiple priorities while maintaining a high standard of service.
