I’m a Customer Support and Administrative Virtual Assistant with 3+ years of experience supporting U.S.-based companies in customer service, administrative operations, recruitment, and client support.
My experience includes working with Airbnb, JPMorgan Chase, and Kaedim, where I developed strong skills in customer communication, issue resolution, account support, documentation, data management, and day-to-day administrative coordination. At JPMorgan Chase, I supported customers with banking and auto loan-related concerns, including working with dealerships and handling phone-based customer interactions. My experience with Airbnb strengthened my ability to assist customers, manage inquiries, and resolve issues while maintaining a high level of service.
At Kaedim, a fast-growing AI startup, I supported recruitment and administrative operations by sourcing candidates, managing applicant pipelines, coordinating interviews, maintaining records in ATS/CRM systems, and supporting day-to-day team operations. I’m comfortable working with tools such as Zendesk, Greenhouse, Workday, Airtable, Google Workspace, Slack, and other business platforms.
I’m organized, reliable, detail-oriented, and comfortable handling multiple tasks while working independently. I learn new systems quickly and enjoy roles where I can provide dependable customer support while keeping administrative processes organized and running smoothly.
I’m currently open to full-time or contract remote opportunities in Customer Support, Administrative Virtual Assistance, General Virtual Assistance, Client Support, or Recruitment Support.
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