Hi, I'm Thea. Thanks for checking out my profile!
I am an individual seeking a position as a valuable employee, which appreciates hard work, where I can utilize my knowledge, various skills and experience in contribution towards fulfilling the company's growth objectives, gain experience and earn money to support my family and my daily needs.
With almost 10 years of experience in customer service as well as back-office work, I am proficient in:
• Customer Service (Phone and Email)
• Banking and Finance
• Mortgage Account Closures
• Training & Development
• Quality Audit and Management
• Data Entry
• MS programs such as Word, Excel and PowerPoint
Work Strategy:
• Communication skills - clear and concise to ensure I deliver the right message
• Goal oriented - set standards to be achieved, which ultimately leads to business improvement
• Can easily adjust in the workplace
