Adaptable mid-level professional with 3+ years of high-volume customer service in BPO settings and hands-on internship work in communications and travel industry. Known for delivering 95%+ CSAT scores while juggling email, CRM tickets, and real-time voice support. Now pivoting into a full-time Virtual Assistant role to combine proven client-facing skills with strong remote admin abilities calendar/email management, data entry, document prep, and travel care professional.
Verified
