- Over 15 years of in-depth experience in outbound and inbound sales- Customer service expert - Strong verbal and personal communication skills - Expert in negotiating skills - Decision making and critical thinking - Self-motivated, initiative and can maintain a high level of energy - Tolerant, flexible and can still focus even in stressful situation - Problem analysis, use of judgment and ability to solve problems efficiently - well-versed with most web-based applications - Knowledgeable in Windows and MS Office applications - Proficient in working with different CRM and online dialers