I'm a dedicated freelance virtual assistant with a strong background in administrative support and customer service. With over 10 years of experience working with both small businesses and large organizations, I excel at managing a wide range of administrative tasks—from inbox and calendar management to billing, collections, and claims
analysis.My professional journey includes roles such as Medical Claims Analyst, where I handled claim denials and appeals, and Service Advisor assisting both healthcare members and providers with billing, claims, and eligibility concerns. I also have extensive experience in billing, collections, purchasing, and delivery monitoring.I am proficient in MS Office, Google Suite, and various e-commerce and bookkeeping platforms, including Xero, eBay, and Shopify. My recent professional development includes specialized training in Australian taxation, bookkeeping, and freelancing skills.I am committed to providing flexible, affordable, and reliable support to help businesses streamline their operations and achieve their goals.<svg xmlns="
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