*Subject Matter Expert
Subject matter experts are definitive sources of knowledge who contribute their expertise to enhance organizational efficiency. They evaluate organizational needs, determine suitable technical solutions, and ensure that defined requirements are met. They may work at businesses, organizations, or as independent consultants.
*Customer Service Representative
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in Retail, Personal Business, Financial and Healthcare.
*Business Process Delivery Associate
Process associates monitor and improve production processes for manufacturing companies. In this role, they assess the effectiveness of existing process systems, maintain process equipment, detect material and machine defects, assess overall production quality, and compile process reports.
