I began my freelance transcription career on Upwork in 2014. Since then, I have consistently maintained effective communication with clients to plan, execute, and deliver projects according to specifications and within agreed deadlines. My commitment to accuracy, attention to detail, and professionalism has enabled me to build long-term working relationships with a diverse range of clients.
In addition to my freelance work, I also gained valuable experience as an English teacher at an ESL company, where I was later promoted to the Training and Supervision Department in 2017. In this role, I conducted regular coaching and performance review sessions for teachers, providing constructive feedback and guidance to enhance their instructional techniques. I was also responsible for overseeing workflow management and ensuring that teaching standards and quality benchmarks were consistently met.
Subsequently, I worked as a Project Coordinator at Dynamic Language. This position allowed me to further develop my skills in project management, proofreading, multitasking, and time management. I effectively coordinated tasks across teams, ensured the timely delivery of language projects, and maintained quality control standards. I am eager to bring this combination of technical skills, communication abilities, and project coordination experience to contribute positively to your team.
