I am currently a lead billing specialist at a mental health practice specializing in insurance verification, claims submission and follow-ups, resolving claim denials, reviewing clinicians' contracts and ensure accuracy in their pay logs, payment collection and invoice generation. In addition, I also do front desk tasks like calendar management for over 20 clinicians, email management, and inbound and outbound calls. Before this, I was a ground service agent for over six years at Etihad Airways in the United Arab Emirates. I am a hard worker, quick learner and a purpose-driven person with exceptional customer service skills, attention to detail, and a passion for accuracy. I am confident in my ability to contribute effectively to your team.
