I'm Carl. A highly skilled professional with 8 years of experience in the business process outsourcing industry. I have a strong solid background in phone banking, sales and technical support.
I fostered strong relationships, translating complex financial information into actionable advice, and consistently contributing to positive customer experiences during my time at Wells Fargo. My approach is rooted in a balance of independent problem-solving and collaborative success, aimed at driving loyalty and organizational growth.
Skills:
Great Communication
Outstanding customer service
Troubleshooting
Organized
Attention to Detail
Proficient with primary Microsoft Office Suite tools
Proficient with primary G Suite tools
Proficient with Zoom
Familiar with Canva
Familiar with primary western eCommerce platforms
