Hello!
I am here to show my interest in any position that I may qualify. If given the opportunity, please know that I am willing to learn and adapt to a new environment that will enhance my skills and experience.
I'd like to share that I have been working in the BPO industry for 9 years up to the present. Currently, I am part of Operations and our focus is to provide good customer service without compromising quality. We are working to monitor and guide customer service agents' performance and productivity.
Please allow me to highlight my key skills:
•Strong communication skills
•Efficient in managing multiple projects with fast-moving deadlines through organization and time-management skills
•Experienced in leadership positions
•Proficient in MS Office, Kount, Jobber,Podium and Sabre
I am looking forward to helping your team's success and I am open anytime to discuss how I can be an asset to the company.
