I am an enthusiastic and hardworking professional, characterized by an outgoing personality and a consistently even disposition. My commitment to providing superior customer service is matched by my meticulous oversight of incoming and outgoing calls. With over nine years of experience in the BPO industry, including a year as a dedicated Trainer, I bring a wealth of practical knowledge to the table. My expertise is further enhanced by a solid financial background, encompassing both accounting and the management of payable and non-payable accounts. My skill set ensures that I am well-equipped to meet and exceed the demands of dynamic business environments.