Hi! I’m Pearl, a Customer Support and Sales Professional with over 9 years of BPO
experience, including 2 years of remote work, supporting international clients
in the telecommunications, media, and technology industries. Proven expertise
in customer retention, sales support, order administration, and technical
assistance. Highly organized, detail-oriented, and proficient in CRM and
administrative tools, with a strong track record of clear communication,
problem-solving, and consistent KPI achievement. I also offer virtual assistant
where I help busy business owners manage repetitive tasks so they can focus
on growing their business.