<!--[if !supportLists]-->•
<!--[endif]-->Experienced in Ledger Management
<!--[if !supportLists]-->•
<!--[endif]-->Handles New Zealand and Australian Accounts
<!--[if !supportLists]-->•
<!--[endif]-->Working in a target-driven environment managing
a high volume of inbound and outbound calls on overdue collection accounts.
<!--[if !supportLists]-->•
<!--[endif]-->Responsible for monitoring, reconciliation, and
formulating payment plans for customers with delinquent accounts and helping
them improve their credit file over a period of time.
<!--[if !supportLists]-->•
<!--[endif]-->Responding to Email, Chats and SMS queries.
<!--[if !supportLists]-->•
<!--[endif]-->Trained in skip tracing to locate customers.
<!--[if !supportLists]-->•
<!--[endif]-->Take inbound and outbound calls for loan
applications, assist customers through the loan process, provide loan status
updates, and verify completeness of required documentation.
<!--[if !supportLists]-->•
<!--[endif]-->Trained to take Escalation calls, Provide
effective feedback and Account audits. Conduct team huddles once a week to
discuss strategies and communicate important updates and schedule to ensure
team activities within the day
