My work background was mostly in the Customer Service department. I worked at an airport as a passenger/Customer Service agent and I also worked in the same area of expertise in an online store for 6 years including admin tasks. I can do multi-tasking and can follow instructions with minimal supervision.
I can do the following tasks:
a. Product Listing (Amazon)
b. Customer Service
c. Email handling
d. Data Entry and Data Scraping
d. Product/Web Research
e. English to Filipino/Visayan Translation
The tools that I am familiar with are the following:
a. Amazon Seller Central (Messages, Manage Returns)
b. Social Media platforms (Facebook, Instagram)
c. Google Docs
d. ReplyManager
e. Xsellco
f. Nile
g. Microsoft Office Applications (Excel, Word, PowerPoint)
For other skills or tools that I don't know yet, I am trainable and I can assure that a high level of efficiency and sincerity will be applied to any task assigned to me.
