I am a Development Communication graduate of Ateneo de Naga University. I have worked as a Senior Trainer for McAfee under Sutherland Global Services, ----------- the Philippines.
I have an experience as a Virtual Assistant/Customer Service Representative with an FBA Amazon Store using Zendesk and Quantify Ninja as well as Shopify and Gorgias as E-Commerce and ticketing -----------aling with tickets and emails, processing refunds and replacement, creating discount codes, creating SOPs, handling feedback turning into good reviews as well as handling positive and negative reviews.
I have experience in dealing with B2B type of company where I served as an email Quote Specialist to biggest fiber and copper cable resellers in the UK and -----------veloping a good rapport, and regular communication is important to ----------- ensures the task is completed to the specific guidelines required.
I am a detailed and thorough professional with expertise in customer service and administrative works. I specialize in delivering quality services with respect for strict deadlines and high expectations.
I am confident that I can be an asset to your company's growth and success.
Looking forward to work and grow with you!
Verified
