Well-versed for any technical query with experience in Corporate Service Desk (tools: Active Directory, Salesforce, Microsoft 365) Mobility Support Desk (tools: ConnectWise, Intune, Airwatch and Fresh Service) Also a Google Support Technician for most product like Gmail, Google Drive, Google Docs, Google Sheets, Google Slides and Google One in entirely. And was also an Escalation Officer for a travel agency who acts as a contractor for a B2B clients, which major task is to investigate, data authoring, create a Virtual Credit cards for an on spot bookouts.