I’m a Lead Generation and Customer Operations professional with experience in outbound outreach, appointment setting, customer support, and administrative coordination.
My background includes working with service-based businesses, customer-facing teams, and remote operations across telecom, financial services, wellness, and client support environments.
Tasks I’ve handled include:
• Lead research and lead enrichment
• LinkedIn outreach and follow-ups
• Appointment setting and calendar coordination
• CRM tracking and pipeline updates
• Customer support and client communication
• Inbox and administrative management
• Prospect qualification and outreach support
Tools and platforms:
----------- • HubSpot • Salesforce • LinkedIn Sales Navigator • Apify • Slack • Zoom • Asana • Trello • Google Workspace • Microsoft Office • Calendly • ChatGPT
I’m organized, detail-oriented, responsive, and comfortable handling high-volume communication while maintaining accuracy and professionalism.
Remote setup:
• 400 Mbps Fiber Internet with backup connection
• Intel i7 PC with 24GB RAM
• Dedicated quiet workspace
• Available for EST, CST, and PST schedules
I’m currently open to long-term remote opportunities related to lead generation, SDR support, customer operations, appointment setting, and administrative support.