E-commerce Virtual Assistant with over 5 years of experience supporting Amazon, eBay, and Shopify stores. Skilled in customer service, order fulfillment, product listings, and dispute resolution. Reliable, detail-oriented, and proactive in ensuring smooth daily operations and excellent customer satisfaction.
Here’s how I can help:
*E-Commerce Management:
From product listing optimization to inventory management, I ensure your store operates smoothly and efficiently. Whether it’s eBay, Amazon, or Shopify, I’ve got you covered.
* Order Fulfillment:
I handle everything from processing orders to tracking shipments and resolving any delivery issues, ensuring a seamless experience for your customers.
*Customer Service that Shines:
I specialize in fast, friendly, and effective customer support through phone, live chat, and email. From product inquiries to refunds and complaints, I ensure every customer leaves happy.
*Tech-Savvy Problem Solver:
I’m proficient with a wide range of tools, including Zik Analytics, DSM Tool, NetSuite, Canva, RingCentral, Linnworks, eDesk, and more, making your workflow smoother and more efficient.
With my experience and passion for e-commerce, I’m ready to help you grow your business and deliver an exceptional customer experience. Let’s work together to elevate your store and increase your profits!
Skills & Tools:
E-commerce: eBay, Amazon, Shopify
Order Fulfillment & Product Listings
Customer Service: Phone, Email, Live Chat
Tools: Zik Analytics, DSM Tool, Linnworks, Netsuite, Tradepeg, RingCentral
Social Media: Facebook, Instagram, YouTube, Tiktok
