I am highly motivated and very dependable. I have over 14 years of experience in the CUSTOMER SERVICE field. Due to years of experience in the Customer Service field, I have been able to develop multiple skills that aids in resolving customer issues in a timely manner and creating an awesome and lasting impression with all customers I get in contact with. I'm very open minded and adapt to my surroundings quickly. I'm very proficient in the English language and communicate well with peers and superiors.
I also have a Technical Support background, so I am well developed in troubleshooting and handling complex issues. The tools I have used are Excel, Microsoft Word, PowerPoint and Outlook.