I help businesses manage customer communication, support operations, and data driven tasks with speed, clarity, and reliability.
I bring hands on experience in inbox management, customer support, and operational analysis across fintech, eCommerce, and SaaS environments. At Pitchline LLC, I managed high volume client inboxes and coordinated appointment booking across multiple accounts, ensuring zero missed meetings and consistent lead follow up. At Auri Nutrition, I handled end to end customer support using HelpScout, Shopify, ShipBob, and Recharge, resolving order issues, subscriptions, refunds, and chargebacks with accuracy and professionalism.
Previously, I supported global customers at Remitly and PayPal, resolving payment issues, simplifying technical concepts, and maintaining clean CRM documentation using Salesforce. I also completed a project based role as an AI Data Analyst, where I cleaned datasets, built predictive models, and created visual reports to support business decisions.
Strengths include clear communication, process improvement, and calm execution in high-volume environments. Technical skills include Salesforce, CRM systems, HelpScout, Shopify, ShipBob, Recharge, data analysis, and reporting.
If you need someone who communicates clearly, executes fast, and treats your customers like your brand depends on it, I’m ready to help.
