Logical, solution-focused IT professional with 5 years+ of re-----------able experience in providing comprehensive technical support to clients, companies and other government officials. Adept at leveraging superior analytical thinking skill to prioritize tasks, identify technical issues, and provide timely resolutions. Possess incomparable communication abilities to convey innovative ideas to diverse audience of varying technical expertise. Exposed at different applications, software and devices to manage concerns and issues to conduct thorough troubleshooting techniques.