I had been working at a BPO industry for 5 years and 4 months. I deal with the customer issue and concern well mannered, making sure they get their satisfaction. I let customer feel very good with the experience with me. I also have sales ability where i pitch in our products and introduce it to customers. I dont hard sell but i let them know of the advantage they can get out of it. As a technical agent, i have the ability to identify the customers problem, and solve it with them. I have troubleshooting skill that helps customer with their concern. Lastly as an employee, i am flexible in doing works, i can do different shifting schedules and i am a hard worker.
