With over 8 years of experience across various roles, I offer a comprehensive skill set and a proven track record in multiple domains:
ReadyBid: Over 8 years, I gained extensive experience in utilizing CRM Zoho, specializing in gathering and inputting information on travel managers from LinkedIn into the CRM. I also managed communications with hotels, informing them about bids sent to their sales managers for Request for Proposal (RFP) processes.
VXI Global: As a Customer Service Representative for AT&T Billing and Sales, I advanced to the role of Subject Matter Expert. My role involved addressing customer inquiries and providing expert guidance on billing and sales-related issues.
HomeDax Real Estate: For 2 years, I worked extensively with the RealtyMX tool, updated property listings on WordPress, and managed FreshDesk tickets. I also excelled in managing social media platforms such as Facebook, Instagram, and Twitter, using them to promote listings and engage with the audience.
Outsourced Doers: I specialized in designing ClickFunnels for clients' B2C businesses and efficiently handled customer inquiries. My responsibilities included managing social media accounts on Instagram, Facebook, and LinkedIn, making minor website changes on WordPress, and editing images using Canva and Adobe Photoshop.
Xelect Online: I demonstrated proficiency in creating and managing social media accounts on platforms like Facebook, Instagram, Twitter, and listings websites for SEO purposes and citation. I also performed minor changes on WordPress and resolved issues with Excel, MS Word, and PowerPoint.
Kraft Agency SEO Specialist: For 1 year, I focused on enhancing online visibility through SEO strategies.
My tasks included:
SEO Optimization: Conducted keyword research, optimized on-page and off-page elements, and improved website rankings for targeted keywords.
Blog Posting and Guest Posting: Wrote and published high-quality blog posts, and secured guest posting opportunities on high Domain Rating (DR) sites with significant web traffic.
Article Posting and PDF Bookmarking: Managed article submissions and PDF bookmarking to boost content discoverability and search engine ranking.
Microblogging and Article Social Bookmarking: Created and managed microblogs and utilized social bookmarking to drive traffic and improve SEO performance.
Outreach: Reached out to reputable blog sites and managed the posting of articles to enhance content visibility and backlink profile.
With my extensive experience in CRM Zoho, customer service, RealtyMX, WordPress, social media management, SEO, and various software tools, I am well-equipped to handle diverse tasks and provide exceptional support to clients on Upwork.
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