Customer Service Representative - Handled customer's billing inquiries on their account, sales and technical issues.
Engineer Customer Support - Responsible for installing, configuring, and managing Voice Over Internet
Protocol (VOIP) systems within companies. The job is to define and deploy the
companies in house IP telephone communication systems, including their software architecture and hardware components.
Project Management Coordinator - Handled administrative tasks for the project manager and tea-----------mbers to
keep the project running smoothly. This may include ordering equipment and
supplies, managing deadlines, workflow, scheduling meetings and
appointments.
IT Help Desk/Technical Support - Responsible for assisting customers with technical issues or questions relating
to barcode scanners, receipt printers, cameras, card reader, document
scanners, computer hardware or software devices. My duties include taking
phone calls and chats from directed clients or communicating with them
through messaging platforms or connecting to their computers, helping
customers diagnose technical issues over the phone and speaking with them
about installing and updating hardware or software on their computers and
devices.
