I’m an IT professional with hands-on experience in technical support, cloud services, Microsoft 365, and troubleshooting, with additional skills in AI-powered creative work.
My technical background includes Microsoft 365, Active Directory, Entra ID, Exchange Online, remote support, Windows troubleshooting, and cloud-based environments. I’m experienced in handling technical issues, assisting clients, documenting solutions, and working in an SLA-driven environment.
I also have experience working with AI tools for **AI image generation, AI video editing, and prompt engineering**. I enjoy creating visual content, developing detailed prompts for different scenes and styles, and using AI tools to turn ideas into engaging images and videos.
I’m a fast learner, detail-oriented, and comfortable adapting to new tools and technologies. I’m open to opportunities where I can combine my **technical support experience, AI skills, creativity, and problem-solving abilities** to help businesses and clients achieve their goals.