Resourceful and tech-savvy professional with over 10 years of experience in administrative support, technical assistance, customer service, and team coordination. Adept at handling multiple priorities in fast-paced environments while maintaining accuracy and efficiency. Proficient in Google Workspace, MS Office, and productivity tools, with expertise in reporting, quality audits, escalations, and stakeholder communication. Recognized for providing reliable support to clients and internal teams, and now seeking to contribute as a Virtual Assistant by delivering high-quality administrative and technical support.