Registered Nurse with 13 years of clinical experience, including over 7 years as a Hospice RN Quality Assurance Nurse and more than 4 years as a Home Health RN Quality Assurance Nurse, with extensive experience in U.S. healthcare, medical records review, chart audits, documentation quality assurance, case management, and clinical compliance.
Beyond my strong clinical and medical background, I bring 4 years of hands-on administrative, business operations, and team management experience as a Back Office Support Manager. In this role, I reported directly to the CEO/Owner and helped manage the day-to-day operations of the business, leading and supporting a team of Virtual Assistants, coordinating workflows, monitoring performance, improving processes, and ensuring efficient business operations.
My experience allows me to bridge the clinical, administrative, and operational sides of healthcare and business. I am not only knowledgeable in medical and clinical processes but also an experienced administrator and operations manager who understands team coordination, workflow management, quality assurance, documentation, performance monitoring, and business support. Highly organized, detail-oriented, and solutions-focused, I am confident working with both clinical teams and business leadership to improve efficiency, maintain quality, and support organizational goals.
