Hi! I’m Cathyrine, and I bring over 8 years of experience in customer service, administrative support, sales, and client-facing roles across industries such as banking, recruitment, financial services, and remote business support.
Throughout my career, including my time with JP Morgan and Pontoon Solutions, I handled responsibilities such as client communication, compliance coordination, document management, onboarding support, recordkeeping, and process coordination—experiences that strengthened my ability to work in structured, detail-oriented environments while delivering excellent service.
More recently, I transitioned into the virtual workspace, where I worked as an Outbound Sales Representative and Cold Caller for a U.S.-based lawn care company. In that role, I handled outbound outreach, customer follow-ups, appointment scheduling, client retention, and sales support, consistently working toward performance goals and meeting sales targets in a fast-paced remote environment.
I also have experience as a Credit Repair Specialist, where I worked closely with clients to review accounts, address concerns, provide updates, and guide them through the credit repair process while maintaining accuracy, confidentiality, and strong client relationships.
I’m highly organized, detail-oriented, and comfortable working independently with minimal supervision. I’m tech-savvy, experienced with CRM systems and digital platforms, and confident in learning new tools quickly. I thrive in fast-paced environments, can manage multiple priorities effectively, and am committed to delivering reliable, high-quality support during U.S. business hours.
If you’re looking for someone dependable, proactive, results-driven, and committed to providing excellent customer and administrative support, I’d be glad to connect. Thank you!
