Detail-oriented Virtual Assistant with over 8 years of versatile experience in network operations and security, administrative support, and digital marketing. In network and security roles, I resolved high volumes of i----------- with strong SLA compliance and user satisfaction, managed support cases through precise documentation and troubleshooting, and collaborated on seamless installations and issue resolutions. As a virtual assistant, I handled daily high-volume data entry into CRM systems with exceptional accuracy, conducted thorough quality audits, trained tea-----------mbers, and maintained organized databases to ensure service excellence. In digital marketing, I managed SEO operations, performed comprehensive audits for optimization, created optimized content, and analyzed performance metrics using spreadsheets. This progression has cultivated my high focus on attention to detail, strong organizational abilities, effective collaboration, proactive problem-solving, adaptability in remote environments, and a consistent dedication to delivering high-quality results under tight deadlines.
