Welcome to my profile!
With over a decade of hands-on experience in Fraud, Risk, Payments, and Customer Support, I specialize in AML, Fraud Management, and Customer Support operations. In my role, I oversee key performance indicators (KPIs), establish fraud prevention protocols, and lead a dynamic team. My responsibilities range from conducting KYC assessments and processing withdrawals to managing fraud and security investigations through operational reports.
I excel in attention to detail and decision-making, and I thrive in fast-paced environments. I'm also a quick learner, always eager to adapt to new challenges and technologies.
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