I have 7 years of customer service and support experience handling live chat and email for international clients. I’ve worked with US-based companies in the BPO industry and as an independent contractor, helping customers with account management, billing and subscription concerns, return and refund requests, product and services inquiries, shipping and order concerns, order tracking, basic troubleshooting, upselling, cancellations, and escalations. I take pride in delivering fast, accurate, and empathetic support that builds trust and keeps customers satisfied.
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