My capabilities includes but not limited to:
•Google Sheet and DOCs | Microsoft Office
•CRMs | Zendesk | Freshdesk | Talkdesk
•Shopify | Amazon | Dropshipping
???Email Management and Phone Handling
•Light Bookkeeping | Xero and Quickbooks learning
•Appointment Setter | Data Entry | Admin Work
•Social Media Management learning
I have been in the Virtual world for 8 years. I am Customer Service & Relations professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills.
Experienced in eCommerce, online store, and ----------- addition, I know how to handle Shopify store especially in dropshipping, answering customers' emails, chat and phone calls.
Working in Customer Service Industry, I have developed strong problem-solving skills, ability to manage conflict and deal with demanding individuals and enhanced my communication skills.
I also have a past experience as a virtual assistant and virtual bookkeeper. My experience in the virtual world has developed my knowledge in dealing with people in business worlds.
I am trustworthy, ethical and discreet; committed to superior customer service, confident and poised in interactions with individuals at all levels. I am detail-oriented, resourceful in completing projects and able to multi-task effectively.
I am expanding my skills to learning more on social media management.
I’m excited to meet different people around the world to work and do business with. Thanks for visiting my profile! :)
