From a BPO Employee of 11 years, I wanted to Jump to a Freelancer Opportunity since I am a new Mom. Willing to learn and give my best to potential Clients. Experience handling an e-commerce (ebay) marketplace handling claims and Health Care Specialist.
Well presented with exceptional customer service skills, and the ability to provide an effective resolution. Currently looking for a suitable position.
Can offer a warm & friendly Customer Service experience. Can Quickly build rapport and respond To Customer in a compassionate manner and respond respectfully in an accurate and timely matter.
Self- motivated, proactive & hardworking.
Ability to listen, anticipate and provide best call resolution tailor fit for the situation.
Accept and adhere to the need for strict confidentiality.
Can Handle confidential information with sensitivity and discretion with HIPAA and Data Privacy laws.
